Frequency questions
Hello! Wondering if there is a more detailed frequency guide available?
Can the pads be used on the same location more than once a day?
Can the pads be placed anywhere on the body for the stress setting?
Also, can the face pad cause precancerous cells on the lips to heal?
Looking forward to your reply. Thank you.
Michelle
Faulty pads
We purchased 2 infrared pads in September
1 of them has a few lights not working
the 2nd one is not basically not working at all. first just a few lights not lighting up to 2 rows not lighting up to 1 row lighting up occasionally with manipulation of the pad ,but not staying lit.
Thank you Lois Ruff
LS Deep Light – 2 lights out
Hello, I purchased my LS Deep Light pad in December and I’ve registered it three times on this site so that I can submit a warranty claim but I never see the option available to do that. There are 2 lights out on my unit. Thank you, Christa
Brand new pad doesn’t work
I got a deep light therapy pad for myself last week. It worked twice and now the lights don’t light up. It gets power as the light works on the on/off button, but none of the infared lights light up. What can we do so I can get a new one please?
Using Products with a Pacemaker
Hello, Can the lights be used on someone who has a pacemaker? Thank you.
order
Hi – can you tell me the best way to order another charger? Thanks!
face mask lights out
Greetings,
Our face mask seems to have some lights out and I was requesting warranty service.
Please advise asap as this is our only face mask.
Thank you!
Brent
Cancel order #16437
I thought my website glitched, so I accidentally bought this product twice. Please cancel order #16437
Black Friday SEO Boost: Premium Publisher Backlinks for over 80% Off
Hello there,
It is time for our ONCE A YEAR Holiday Offer where we discount our coveted backlinks by up to 80%. Note: We will only be able to accommodate the first 250 orders at this price for 2025.
Don’t miss this opportunity: https://coremediaconcepts.com/holiday-backlink-offer
My name is Will, and I represent Core Media Concepts, a professional digital media agency that partners with global publishers to provide premium sponsored placements on popular websites and news outlets.
We are an award winning US based media company (Orlando) with 26 years of experience and an A+ BBB rating.
We can help you publish sponsored articles on the sites listed below; all high traffic sites with strong online authority and relevant audience reach.
Websites Highlights:
— Domains:
1. TimeBusinessNews.com (DA 60 DR 71)
2. Evernote.com (DA 92 DR 91)
3. Plexuss.com (DA 45 DR 46)
4. Colcampus.com (DA 56, DR 54)
5. Scrapbox.io (DA 55 DR 76)
Top Traffic Sources: USA, UK, Canada
Sponsored Article Includes:
Up to 500 words (or more if provided)
Up to 2 Do Follow links to different domains
Permanent live placement on the site
If you’re interested in taking advantage of our ONCE A YEAR offer, Please visit https://coremediaconcepts.com/holiday-backlink-offer
Don’t miss out!
Note: We do not accept content related to gambling, betting, CBD, Forex, or adult topics.
Best regards,
Brady Carroll
Digital Media Manager
Core Media Concepts, LLC – Orlando, FL
BBB A+ Certified Agency
When you no longer want to receive additional communications from our side, please fill the form at bit. ly/fillunsubform with your domain address (URL).
Lutzowplatz 78, Hillburn, CA, USA, 93424
Repairs
I have the deep light model. You have previously sent a replacement part for a part that had broken. Recently that same thing has happened to the Deep Light system we own. Basically the wires have come disconnected thus rendering the device unusable. I don’t think the warranty is still valid but I wanted to inquire of the options I have (replace, replace at my cost, repair myself etc.). I look forward to your response.
red light therapy pad
I am trying to place my new product into the product registration and warranty section but when I attach the receipt it refuses to accept it. That is likely because this is a product you replaced that I received Jan. 13. There was no receipt with it I assume because it is a replacement pad for the fault pad I originally received. So I put in the October receipt for the original pad. How do I proceed to get the new on registered? And do you have instructions as well as a mailer for returning the faulty pad?
Faulty pads
We purchased 2 infrared pads in September
1 of them has a few lights not working
the 2nd one is not basically not working at all. first just a few lights not lighting up to 2 rows not lighting up to 1 row lighting up occasionally with manipulation of the pad ,but not staying lit.
I am resubmitting this ticket, due to an incorrect e-mail address on the first ticket.
Sorry for the inconvenience.
Lois Ruff
701 424-3782
Thank you Lois Ruff
red light therapy pad
I am trying to place my new product into the product registration and warranty section but when I attach the receipt it refuses to accept it. That is likely because this is a product you replaced that I received Jan. 13. There was no receipt with it I assume because it is a replacement pad for the fault pad I originally received. So I put in the October receipt for the original pad. How do I proceed to get the new on registered? And do you have instructions as well as a mailer for returning the faulty pad?